Resume

About me

With over a decade of experience in B2C and B2B SaaS design, I've tackled the challenges of scaling startups, navigating acquisitions, and crafting user experiences that go beyond the prototype stage.

In 2022, I further honed my leadership and strategic thinking by completing my MBA at Brown, deepening my understanding of the intricate dance between user needs and business realities.

Level up your design team

I've manage and coach high-performing UX teams. I know how to unlock their potential and keep teams motivated.

Unlock user value

I design experiences powered by research and data that are intuitive, delightful, and solve real problems.

MBA-Equipped Leader

Design only succeeds if it aligns with business goals. I align teams to a North Star using a unique blend of design thinking and business acumen.

Experience

Ticketmaster - NYC, June 2024 - Present

Associate Director, Product Design

• Ticketmaster Enterprise is a suite of software tools that help clients manage events throughout an event lifecycle

• Lead a team of designers and strategic design vision for Ticketmaster's enterprise platform.

Codecademy, acquired by Skillsoft - NYC, November 2021 - May 2024

Director, UX & Research, previously Sr Product Design Manager

• EdTech startup acquired by Skillsoft in 2022 with 85M learners worldwide

• Led design strategy through an end-to-end product integration for our Enterprise learning platform that led to 12% YoY growth.

• Hired and managed 6 UX Designers across Product Design, Design Ops and UX Writing specialities.

• Established cross-functional product processes that created alignment and efficiency during a company acquisition.

Tailwind - NYC, Jan 2017 - November 2021

UX Manager, previously Product Designer, Product Design Lead

• Marketing Tech startup with 700K customers worldwide and $2.5M revenue

• Hired as the first Product Designer, responsible for scaling the UX team from 1 to 6 employees. Oversaw Product Design, User Research, and UX strategy.

• Led complete design process for two new product lines that accounted for 30% of ARR.

• Spearheaded the largest redesign of our Instagram product that resulted in a 28% quarterly increase in upgrades.

Infor, Hook & Loop - NYC, Jan 2016 - December 2016

UI/UX Designer

• Internal design agency for Enterprise SaaS products with 58 million users worldwide.

• Lead Designer for Infor Ming.le Chat which replaced previous enterprise messaging platforms and was featured at Inforum 2017, an annual conference with 7K+ attendees.

AWeber - Philadelphia, PA, April 2014 - December 2015

UI Designer, peviously Jr. Web Designer

• Established the first centralized component library for design and engineers that significantly reduced development time.

• Led designs from concept to production for a full dashboard redesign, new product line, and website landing pages using Sketch, HTML, CSS and Javascript.

League Collegiate Wear - Bridgeport, PA, March 2012 - April 2014

Graphic Designer

• Fulfilled hundreds of custom apparel screenprint design orders for all of our licensed college brands.

GK Elite Sportswear - Reading PA, June 2011 - March 2012

Graphic Artist

• Designed custom team apparel logos and embellishments for organizations, most notably the Dallas Cowboys Cheerleaders and the 2012 U.S. Olympic Gymnastics team.